Privacy Policy

This policy explains what personal data Crown Winners Hub collects when you use crownwinnershub.com, why we collect it, the legal bases we rely on, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Crown Winners Hub, operating the website crownwinnershub.com, is the data controller for the personal data described in this policy. You can reach us at info@crownwinnershub.com.

2. The data we collect

• Electronic identification data — IP address, device type, operating system, browser, screen size, language, referring page, pages viewed, timestamps and approximate location derived from your IP address.
• Interaction data with partner sites — whether a click on a comparison link led to a registration or deposit at an operator. Operators report this to us in aggregated form so we can be paid; we do not receive your account details.
• Correspondence — your email address and the content of your message if you contact us.

We do not ask for, and you should not send us, your name, address, payment details or casino account information. Those are held by the operators you play with.

3. Why we use it

• to run the site securely, including detecting and filtering automated or abusive traffic;
• to understand which content is useful and improve the site;
• to measure advertising campaigns and manage our affiliate agreements;
• to answer your questions and handle complaints;
• to meet legal obligations, such as responding to a regulator.

4. Legal bases

We rely on our legitimate interests in operating a secure, useful, commercially viable comparison site for the processing above, having balanced those interests against your rights. Where the law requires it — for non-essential cookies and marketing measurement — we rely on your consent, which you can withdraw at any time through your browser settings or by contacting us. Where we must keep records to satisfy a legal duty, we rely on legal obligation.

5. Your rights

Under UK GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased where there is no good reason to keep it;
• restrict or object to processing based on legitimate interests;
• receive your data in a portable format;
• withdraw consent where processing is based on consent.

To exercise any of these rights, email info@crownwinnershub.com. We respond within one month. If you are unhappy with our response you can complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk or on 0303 123 1113.

6. Security and retention

Data is transmitted over encrypted connections and stored with providers that maintain recognised security certifications. Access is limited to people who need it to run the site. Analytics data is retained for up to 26 months; server logs for up to 12 months; correspondence for as long as needed to resolve your query and for a reasonable period afterwards. Aggregated data that cannot identify anyone may be kept indefinitely.

7. Who we share data with

• hosting, security and analytics providers who process data on our instructions;
• advertising platforms, for campaign measurement;
• casino operators and their tracking partners, limited to the attribution of referrals;
• regulators, courts or law enforcement when required by law.

We never sell personal data.

8. International transfers

Some providers process data outside the United Kingdom. Where they do, we rely on the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, or on an adequacy regulation issued by the UK Government, so that your data remains protected to UK standards.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy, which also explains how to manage them.

10. Children

The site is for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has contacted us, tell us and we will delete the data.

11. Changes

We update this policy when our practices or the law change. The effective date appears at the top of the page.